Tennis & Pickleball Reservationist [Part-Time]

Description

The Palmetto Dunes Tennis & Pickleball Center is looking for a friendly, and enthusiastic individual to join our team. As a Tennis & Pickleball Reservationist, you will be responsible for providing exceptional customer service from reservation to check-in.

ESSENTIAL JOB FUNCTIONS

• Keep a professional attitude and appearance, striving for complete customer satisfaction.
• Answer phones using courteous, professional tones.
• Reserve court times, lessons, clinics and round robins.
• Police tennis & pickle ball courts and enforce guest dress etiquette.
• Inform guests of all PDTC clinics and programs.
• Check in guests and take payment for court time, lessons, clinics, round robins and merchandise.
• Have knowledge of tennis & pickle ball programs, clothing and equipment in order to inform customers and answer their questions.
• Check in, tag, hang up and put on floor any and all merchandise.
• Restock and keep organized merchandise on floor.
• Keep track of low levels of merchandise.
• Balance cash register twice daily, including cash, checks and house charges.
• Close cash register and transmit data daily.
• Perform quarterly inventory.
• Keep building safe and secure.
• Help train new hires on all procedures.
• Reservationists responsible for scheduling and maintaining reservations in the Court Reserve platform.
• Perform other duties as requested by the supervisor.

Requirements

 GENERAL QUALIFICATIONS: EXPERIENCE, KNOWLEDGE, SKILLS

• Excellent communication and time management skills
• Ability to initiate a conversation.
• Ability to up sell customers.
• Understanding of Microsoft Office preferred
• Previous knowledge of tennis facility daily practices preferred, but not required.
• Previous knowledge of Court Reserve preferred, but not required

EDUCATION/LICENSURE/CERTIFICATIONS

• High School Diploma or equivalent preferred

SENSORY/PHYSICAL/MENTAL REQUIREMENTS

• Will stand for long periods of time.
• Bending/Stooping/Climbing/Walking/Reaching/Grasping/Repetitive Motions/Visual Activity
• Frequently lifts/carries up to 15lbs.
• Occasionally lifts/carries up to 30lb.
• Continual use of manual dexterity.
• Varying schedule to include holiday and weekends.