Thrift Store Associate

ORGANIZATION:

Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014.

OUR MISSION To empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self-sufficiency.

OUR VISION Every individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable housing.

CULTURE VALUES:

• Kindness – Remember Kindness is Contagious!
• Connection – It’s why we’re here and what gives purpose & meaning to life!
• Kinship – We want you and those we serve to feel a sense of Belonging.
• Self-Worth – Treat people the way they can become w/True Value & Worth!
• Self-Reliance – Learn your role and take initiative!! We want “Fishermen”!

GUIDING PRINCIPLES:

• Golden Rule: To treat all people as we ourselves would wish to be treated.
• Positive Influence: To judge our effectiveness by the extent to which individual lives are saved & improved by the positive experience of the people we influence.
• Leadership: To lead by example, developing, promoting, and sharing new ideas and programs to help those experiencing homelessness.
• Authenticity: To do what we say we do.
• Transparency: To be open and honest in our relationships.

OUR MOTTO: It Takes All of Us to end homelessness.

PURPOSE:

The Thrift Store Associate will perform duties and complete all necessary tasks related to processing customer sales. This role requires flexibility and a willingness to assist other floor associates in maintaining all aspects of the store(s). Providing excellent customer service, building strong staff rapport, and promoting sales are key components of the role.

The safety of our employees is a primary concern at Switchpoint. Employees are expected to follow OSHA proper lifting techniques and safe-lifting ergonomics while on the job.

Job Responsibilities:

• Provide excellent customer service in a professional and kind manner with customers, donors, volunteers, and team members.
• Operate the cash register and handle cash accurately; experience as a cashier preferred.
• Price and merchandise items accurately, maintaining a good understanding of the value of thrift store items.
• Maintain an organized, clean, and safe work area, including backroom processing and donation management.
• Assist with opening and closing store procedures, restocking, displays, and reporting procedures for cash register and credit card transactions.
• Help process donations, deal with vendors, and support other team members as needed.
• Work collaboratively with coworkers and be a self-starter, reliably completing assigned tasks.
• Safely operate store vehicles as needed (clean driving record required; ability to drive box truck and truck/trailer).
• Follow all safety guidelines, including OSHA standards and safe lifting techniques.

Physical Requirements:

• Must be able to lift up to 50 lbs. safely.
• Must be able to walk up and down stairs as required.
• Must be able to stand or be on feet for extended periods throughout the workday.
• Comfortable performing repetitive tasks and moving items throughout the store.

Qualifications:

• Strong customer service and communication skills.
• Detail-oriented and highly organized.
• Reliable, flexible, and able to work independently or as part of a team.
• Previous retail, thrift, or cash handling experience is a plus.

Employee Benefits:

• 401k
• EAP (Employee Assistance Program)
• VASA Gym discount
• IM4 Health - Section 125 Group Hospital Fixed-Indemnity Plan

Compensation

Starting pay $14/hour

Part-Time Position

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.