Tour Guide (Part-Time)

Description

The National WWII Museum is currently seeking a part-time Tour Guide. Reporting to the Visitor Engagement Specialist, the Tour Guide position provides a welcoming, hospitable environment and rewarding learning experience through guided tours of The National WWII Museum’s permanent exhibits.

Requirements

• Conduct scheduled tours of the Museum’s permanent exhibits that are approximately 2 hours in length for customers of all ages and backgrounds.
• Welcome, check-in, and brief visitors on tour regulations and safety practices as each tour begins.
• Keep current with exhibit content and standard operations of the Museum.
• Acquire knowledge and skills to give accurate, informative, and engaging tours by learning appropriate tour scripts for each permanent exhibit and attending formal training sessions when provided.
• Work closely with staff of the Specialty Sales department for regularly scheduled tours and private pop-up tours.

Qualifications

• Associates degree, or related on-the-job experience, with an interest in history and informal education.
• A minimum of two years of work related experience, with preference given to experiences related to education, presentations or tours.
• An outgoing personality with good public speaking skills and the ability to work well with people of all ages and backgrounds.
• Punctuality and reliability as tours are scheduled and timed experiences.
• Willingness to learn and use technology and software, such as ticketing software and audio tour systems.
• Ability to guide tours across a large museum campus and able to stand and walk for periods ranging from 60 to 120 minutes at a time.
• Ability to push, pull and lift weights up to 20 pounds. May require bending, squatting or reaching and occasional use of equipment.
• Ability to work a schedule that typically includes weekends based on the number of specialty tours or programs sold weekly between the hours of 7:30 AM-3:00 PM.

In addition to offering competitive wages, the Museum’s part-time benefits package includes: 

• 401(k) – Museum matches 50% of employee contribution up to 6%; employer contribution full vested after 3 years of employment 
• Paid vacation and sick leave, 10 paid holidays per year 
• Free parking 
• Employee assistance program 

The National WWII Museum is an equal opportunity employer and seeks diversity in its workforce.  We are dedicated to a policy of non-discrimination in employment on any basis including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.