Job Description - Transportation - Driver Part Time
JOB SUMMARY
Job Summary
The Driver will work within the Care Team to transport patients to their OCHC appointments. Behaves in a manner consistent with the mission of OCHC and performs other duties as requested.
Education & Training
High School diploma or equivalent required
Bus driver physical at the time of hire, renewed every 2 years (Sooner frequency might be necessary per provider)
Licensure & Certifications
Class E Driver's License or CDL with passenger endorsement
BLS (Basic Life Support) within 6 months of employment
Experience
Driving experience preferred
Job Responsibilities
Schedules transports and ensures rides are correct in EMR and MTM
Keeps appointments and picks up patients in a timely manner
Communicates with patients regarding their transportation
Confirms patients' insurance and communicates all trip fees in advance of the ride. Refers patients to the Sliding Fee Scale when appropriate
Coordinates with staff and patients to reschedule or cancel clinical appointments as needed
Communicates with MTM, including changing and cancelling trips and resolving issues
Coordinates efficient routes to maximize patients assisted daily
Submits claims to MTM timely and accurately
Refers patients to CHWs, care management, and other clinic resources as needed
Participates in meetings, trainings, and activities
Keeps providers and care team informed of barriers to care and any other pertinent patient information
Appropriately documents all patient interactions, including phone calls and rides.
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