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Tru by Hilton Wytheville - Housekeeping

icon building Company : Vp Management
icon briefcase Job Type : Part-Time

Number of Applicants

 : 

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Job Description - Tru by Hilton Wytheville - Housekeeping



The Room Attendant/Housekeeper is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.


Physical Requirements



  • Flexible and long hours sometimes required.

  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

  • Ability to stand during entire shift.

    General Requirements



  • Replenishes supplies such as bathroom necessities, linen and terry, etc. in various areas such as guest rooms and restrooms

  • Straighten desk items, furniture, and appliances

  • Dust, polish, and remove marks from walls and furnishings.

  • Cleaning guest rooms, including guest bathrooms, thoroughly

  • Cleaning hallways and common areas as assigned

  • Using chemicals, cleaners, and cleaning equipment properly

  • Stocking and maintaining housekeeping cart and linen storage room

  • Documenting maintenance issues

  • Perform other reasonable job duties as requested by Supervisors.

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.

  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

  • Must be able to multitask and prioritize departmental functions to meet deadlines.

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

  • Attend all hotel required meetings and training's.

  • Maintain regular attendance in compliance with Hilton Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel.

  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

  • Comply with Hilton Hotels Standards and regulations to encourage safe and efficient hotel operations.

  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

  • Must be able to cross-train in other hotel related areas.

  • Must be able to maintain confidentiality of information.

  • Must be able to show initiative, including anticipating guest or operational needs.

  • Perform other duties as requested by management.

  • Maintain a warm and friendly demeanor at all times.




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