Unit Secretary, Cardiac Telemetry, PRN

University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.

A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.

Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County.

Unit Secretary, Cardiac Telemetry, Varying hours (7a-7:30p, 7p-11p)

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Provides administrative assistance to the health care unit by managing phone calls and handling inquiries from patients, families and staff.                                 
• Maintains and organizes medical records and other documents as required.
• Maintains confidentiality of all patient data including verbal, written and electronic formats.
• Utilizes various systems to access, enter and manage clinical information, including orders and requisitions, summary reports and other information as appropriate. Utilizes electronic devices, computer programs and applications as required and applicable to the role.
• Organizes the department’s workflow by preparation of patient charts for transfer to other units or facilities according to policies and procedures.
• Greets patients and families. Demonstrates a professional and customer-oriented appearance and demeanor at all times. Demonstrates appropriate verbal and telephone skills.
• Provides support and answers questions as appropriate, contributing to a quality patient experience.
• Orders office and nutritional supplies, equipment, etc. as directed by manager. 
• Maintains the order, cleanliness and appearance of the work station.
• Responds and answers call lights in a timely manner and retrieves items including water, blankets, etc. as requested by patients and staff.

Education and Experience

• High school diploma or equivalent required.
• Knowledge of medical terminology is preferred.
• Previous experience as a unit secretary or a similar administrative role within a health care setting is preferred.

Knowledge, Skills and Abilities

• Proficiency in computer applications and electronic health record systems.
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication abilities
• Ability to work effectively in a fast paced and sometime high-stress health care environment.

All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $17.68-$24.76
• Other Compensation (if applicable): Shift Differentials
• Review the 2025-2026 UMMS Benefits Guide

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