VIP Rep Lounge - Part Time (Planet Hollywood LV)

• Process check-in and check-out transactions for VIP’

• Assist VIPs with questions about the city and property

• Assist VIPs with booking dinner, show, etc.

• Assists with guest service recovery

•  Maintains and Upbeat and Positive attitude at all time

• Responsible for being apprised of current events in hotel to assist VIP’s

•  Acts a liaison on behalf of the guest to expedite guest requests

• Maintains a professional and courteous attitude towards all guests (internal and external)

• Anticipating guests' needs and guest expectations
   

•  Strong Interpersonal and communication skills. 
• Proficient in a second language would be beneficial. 
• Self-starter with strong problem-solving ability 

ADDITIONAL REQUIREMENTS: 

• Ability to perform reaching, stooping and /or crouching motions repeatedly

• Must be able to communicate verbally

• Must be able to stand for extended periods of time

• 4. Must be able to lift 25lbs.