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Visitor Experience Assistant

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Job Description - Visitor Experience Assistant

The Visitor Experience Assistant will assist in staffing the Visitor Center one day a week during the busy season of May through October and will provide needed coverage throughout the year.  This position will assist the Store Manager in handling daily operations, including opening and closing of the store, greeting visitors, addressing customer inquiries and checking out purchases. The Visitor Experience Assistant will also assist with events, lunches and meetings as well as maintain the Visitor Center landscape. This is a position that interacts with customers on a regular basis. 

Essential Duties & Responsibilities:
  • Develop a general knowledge of Rodale Institute’s projects and programs to best interact with customers and ensure a positive visitor experience
  • Greet all visitors with enthusiasm and welcome questions
  • Assist Store Manager with:
    • Running customer checkout
    • Unpacking orders, stocking shelves and pricing merchandise
    • Maintaining the Visitor Center’s neat appearance
  • Assist Sr. Visitor Experience Manager with setting up, serving and cleaning up from events, lunches and meetings at the Theater
  • Assist in designing and maintaining the Visitor Center Landscape
  • Be available evenings and weekends as needed for events
  • Other duties may/will be assigned on a case by case and as-needed basis
Qualifications:
  • Excellent customer service skills
  • Excellent organization and communication skills
  • Positive, helpful attitude
  • Flexible schedule to work part-time one day/week and provide coverage during vacations
Hours:
  • This is a part-time position with highly variable hours (approximately 3 - 30 hours/week based on needs)
  • Regularly scheduled for Thursday’s from 2pm to 5pm, plus additional hours as needed
  • Visitor Center hours of operation: Tuesday, Wednesday, Friday and Saturday 10am – 3pm, Thursday 10am – 5pm.

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, ancestry, national origin, age, sex, sexual orientation, sexual identity or handicap.

Original job Visitor Experience Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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