Volunteer Coordinator

The Volunteer Coordinator supports Church on the Rock’s Purpose and Vision through leadership and coordination of all Thrifters Rock volunteers. This role provides direction, care, and oversight to ensure that every volunteer is equipped, valued, and empowered to serve with excellence and joy.

The Volunteer Coordinator serves as the main point of connection for volunteer communication, scheduling, onboarding, and appreciation. They work in collaboration with the Lead Team (Managing Director, Front of House Lead, Merchandising Lead, and Office Administrator). By also serving actively within their assigned department such as Front of House, Merchandising, or Processing they help lead by example and support the daily flow of operations.

The position is accountable for the performance of all stated duties and objectives in a way that reflects the values of Thrifters Rock and Church on the Rock.

Responsibilities & Duties

Volunteer Recruitment & Onboarding

• Support the recruitment of new volunteers through community engagement, church events, and personal connections.


• Conduct volunteer orientations to ensure each volunteer understands Thrifters Rock’s purpose, culture, and expectations.


• Partner with the Office Administrator to maintain volunteer applications, background checks, and records.


• Match volunteers to roles that align with their skills, passions, and availability.

Training & Supervision

• Provide initial and ongoing training for volunteers in collaboration with the Lead Team and Managing Director.


• Serve alongside volunteers within their assigned department, modeling excellence, teamwork, and a ministry-minded attitude.


• Ensure volunteers are confident and supported in their assigned roles.


• Promote a safe, organized, and encouraging work environment.


• Collaborate with Office Admin to coordinate volunteer coverage across all areas of the store.

Culture & Care

• Champion a Christ-centered volunteer culture built on gratitude, teamwork, and joy.


• Encourage, pray with, and support volunteers in their spiritual and personal growth.


• Organize volunteer appreciation events and recognition efforts in collaboration with the Lead Team.


• Communicate consistently with volunteers regarding schedules, updates, and opportunities.

Collaboration & Communication

• Work closely with the Lead Team to understand and meet volunteer needs.


• Report volunteer trends, needs, and challenges to the Managing Director.


• Participate in staff meetings, devotionals, and trainings as part of the Thrifters Rock leadership team.


• Ensure volunteers operate in alignment with COTR’s policies, procedures, and culture constants.

Qualifications

• Born-again & living under the lordship of Jesus.


• Experience in volunteer coordination, ministry leadership, or customer service preferred.


• Strong interpersonal, organizational, and leadership skills.


• Able to recruit, motivate, and encourage a diverse team of volunteers.


• Excellent communication and problem-solving abilities.


• Current screening form & background check on file.

Time Requirements

Part-time, under 24 hours per week.

Requires consistent presence during store hours and occasional participation in volunteer events.