Volunteer Coordinator

SUMMARY OF POSITION:

The Volunteer Coordinator plays a vital role in advancing Bergen Volunteer Medical Initiative’s (BVMI) mission by supporting, engaging, and coordinating the volunteers who make our healthcare center possible. This part-time position serves as a primary point of contact for volunteers and works closely with the Volunteer Manager to ensure a positive, organized, and meaningful volunteer experience. The ideal candidate is people-centered, highly organized, and proactive—someone who enjoys building relationships, improving systems, and supporting a diverse group of volunteers with varied backgrounds and lived experiences.

Duties and Responsibilities:

Volunteer Recruitment & Onboarding

• Support volunteer recruitment efforts, including researching new recruitment opportunities


• Coordinate onboarding processes for new volunteers


• Maintain accurate volunteer records, ensuring all required documentation is completed and up to date (confidentiality agreements, medical clearance, background checks, etc.)

Volunteer Engagement & Communication

• Serve as a point of contact for volunteers, responding to questions and providing ongoing support


• Communicate regularly with volunteers via email and other channels


• Assist with welcoming new volunteers through photos, emails, and internal communications


• Support volunteer recognition efforts, including thank-you messages, cards, and volunteer spotlights on the website

Database, Website & Scheduling Support

• Maintain and update the volunteer database


• Update and manage volunteer-related content on the BVMI website, including meeting notices, leadership updates, and announcements


• Assist with maintaining volunteer schedules and provide backup scheduling support as needed


• Assist with volunteer-related reporting and data tracking

Events, Outreach & Special Projects

• Assist with planning and organizing volunteer appreciation events, including the Volunteer Holiday Party


• Support school supply drives, holiday gift drives, health fairs, and outreach initiatives

Employment Standards:

• Education - High School Diploma required; Associate’s or Bachelor’s degree preferred


• Experience - 1+ years in healthcare, non-profit, or high-touch customer service. Experience with volunteer programs is a major plus.


• Technical Skills - Proficient in Microsoft Office (Word, Excel, Outlook). Ability to quickly learn volunteer management software and CMS tools.

• Communication - Exceptional interpersonal skills; ability to engage authentically with people from diverse socioeconomic and cultural backgrounds.

• Attributes - Highly organized, detail-oriented, and capable of managing sensitive information with total confidentiality.

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any additional duties or other job-related duties as requested by their supervisor. This document does not create an employee contract, implied or otherwise, other than at-will employment.