Volunteer Coordinator / Part-Time

JOB SUMMARY

The Volunteer Coordinator supports Autism Delaware’s mission by building and sustaining an inclusive, dynamic, and well-organized volunteer program. This role works across departments to ensure volunteers are effectively recruited, trained, supported, and appreciated. The Volunteer Coordinator plays a key role in expanding community engagement, developing relationships with corporate and individual volunteers, and helping advance strategic goals through impactful volunteer involvement.

EMPLOYEE PHILOSOPHY STATEMENT

At Autism Delaware, we believe in supporting those who support our mission — and that begins with the way we show up for one another every day. We ask every employee to be the person you want to work with: respectful, kind, collaborative, and professional.

MISSION

Autism Delaware's mission is to help people and families affected by autism.

KEY RESPONSIBILITIES

UNDERSTAND THE AGENCY’S MISSION & TREATMENT PHILOSOPHY

• Treat participants, families, and coworkers with dignity and respect.
• Demonstrate cultural sensitivity and inclusive practices in all interactions.

ADVANCE THE MISSION AND STRATEGIC GOALS

• Collaborate with the Development team to assess and meet volunteer needs across events, programs, and initiatives.
• Manage volunteer engagement for major fundraising events, community activities, and third-party fundraisers.
• Develop and expand opportunities for volunteers to support Autism Delaware’s goals and services.
• Promote a culture of inclusion, gratitude, and professionalism among volunteers.
• Serve as the liaison between volunteers and staff, ensuring communication and expectations are clear and consistent.

VOLUNTEER PROGRAM OVERSIGHT

• Maintain and enhance use of POINT or similar volunteer management system.
• Create and update volunteer guidelines, documentation, and procedures to ensure consistency and compliance.
• Develop a recruitment plan to attract individual and group volunteers, including outreach to corporate and civic organizations.
• Establish and maintain volunteer job descriptions for recurring and event-based roles.
• Coordinate volunteer onboarding, orientation, and training.

RELATIONSHIP BUILDING AND STEWARDSHIP

• Cultivate and maintain relationships with volunteers, staff, and community partners.
• Develop and implement a year-round communication and stewardship plan.
• Create and manage a volunteer recognition program, including touchpoints throughout the year.
• Expand the “Community Ambassador Program” through training, support, and engagement at events.

COMMUNICATION AND REPORTING

• Provide timely and accurate reports on volunteer participation, hours, and engagement metrics.
• Work with Development and program teams to ensure volunteer needs are communicated effectively.
• Represent Autism Delaware in a professional manner at events, meetings, and community gatherings.

EVENT AND PROJECT SUPPORT

• Develop and share volunteer communications ahead of events, including job descriptions, logistics, and expectations.
• Attend and assist with events as needed, ensuring volunteers feel supported and valued.
• Respond to event-day needs, adjusting volunteer support plans when necessary.

INTERNAL COLLABORATION AND ORGANIZATIONAL SUPPORT

• Participate in team meetings and planning sessions.
• Assist with other Development and organizational tasks as assigned.
• Provide input and support on new volunteer initiatives or organizational changes.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

• Part-time hourly position
• Standard schedule is Monday–Friday, 8:30 a.m.–4:30 p.m.; some evenings and weekends required
• Requires light physical activity, including walking, lifting, and standing during events
• Regular in-state travel expected; access to a personal vehicle required
• Ability to sit or stand for extended periods
• Ability to lift/move supplies or event equipment up to 25 lbs.
• Ability to travel to community partner sites and event locations

QUALIFICATIONS 

1. Bachelor’s degree in business, education, communications, or related field preferred; or two+ years of experience in volunteer coordination or nonprofit work
2. Strong oral and written communication skills
3. Excellent organizational, planning, and time management skills
4. Proficiency with Microsoft Office 365 and database systems; experience with volunteer management platforms preferred
5. Comfortable working with diverse populations and interests
6. Valid driver’s license, auto insurance, and favorable driving record
7. Successful completion of background checks and drug screening

QUALIFICATIONS FOR CONTINUED EMPLOYMENT

1. Adherence to all agency policies and procedures
2. Timely, reliable attendance and schedule flexibility
3. Demonstrated ability to implement job duties safely and effectively
4. Effective and professional communication
5. Participation in performance review and quality improvement activities
6. Contribution to a culture of respect, collaboration, and accountability