Wait Staff

We are currently seeking Part-Time/On-Call Servers to join our team! This role is perfect for individuals looking for primarily evening hours with the benefit of flexible scheduling.

Our Restaurant 

The New Taste of The Old West.  Theodore’s Dining Room is a fresh culinary experience in a historic and elegant atmosphere. From Fresh Garden Salads and delectable Brussel Sprouts to Bacon-wrapped steaks and tantalizing Buffalo Osso Bucco, Theodore’s Dining Room has something for everyone! Pair any meal with a cocktail from TR’s Tavern, open year-round in the historic Rough Riders Hotel in the heart of downtown Medora.  

Summary/Objective  

Our Fine Dining Servers have a true passion for the hospitality industry and provide the ultimate fine dining experience, through menu knowledge and outstanding attention to detail. 

Duties/Responsibilities included, but not limited to: 

• Provide guests with friendly, efficient, and memorable service with the main focus on hospitality. 
• Have a comprehensive knowledge of service standards, guest relations, customer satisfaction and proper etiquette. 
• Ensure compliance with alcoholic beverage control regulations and laws. Check identification of those appearing underage and deny service when appropriate. 
• Comply with all food and beverage regulations, complete all training set forth by management. 
• Have proficient menu knowledge and familiarity with all the items and ingredients that are served in the dining room. 
• Have extensive knowledge of food preparation. 
• Adhere to all safety and sanitation specifications set forth by management. 
• Maintain a clean and safe working environment. 
• Maintain performance standards and motivates team through positive role modeling. 
• Answers questions regarding the menu. 
• Take food and beverage orders and deliver them to the kitchen. 
• Deliver food, beverages, condiments, and other requested items to customers. 
• Ensure that food is prepared correctly and to customer’s satisfaction, 
• Report all guest issues to management. 
• Collect plates and clear the table as customers finish their meals. 
• Prepare customers’ checks and collect payments. 
• Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments. 
• Participate in workplace safety meetings.  
• Promote sales of events and services by providing all guests with enthusiastic and accurate information for these offerings. 
• Interact and maintain positive relationships with guests, co-workers, and management consistent with TRMF values. 
• Perform other related duties as assigned. 

Supervisory Responsibilities 

• None 

Required Skills/Abilities 

• Excellent verbal and written communications skills.  
• Reliable, on time, and ready for every shift.  
• Positive attitude, and excellent interpersonal skills. 
• Ability to work as a team. 
• Stay guest-focused and nurture an excellent guest experience. 
• Ability to establish great table service guest relations. 
• Strong attention to detail and the ability to multitask. 
• Ability to operate point-of-sale systems. 
• Clean and neat appearance. 
• Willing to learn and follow directions. 
• Ability to prevent and solve guest complaints. 
• Adhere to restaurant uniform policy at all times. 
• Provide outstanding guest service.  

Required Education and Experience 

• Must give exceptional guest service to all guests.  
• Must be able to troubleshoot and create solutions if needed.  
• Must be at least 21 years old to serve alcoholic beverages. 
• Minimum of three years’ experience working a professional fine dining environment with advanced knowledge of fine wines, classic drinks, dining etiquette and steps of service. 
• Must be fluent in English, bilingual a plus.  

Work Environment 

This position is in a fine dining restaurant. Evenings, weekends and holidays are required. 

Physical Demands 

•  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
• Prolonged periods of standing and walking. 
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds. 
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to lift up to 25 lbs. at times.

AAP/EEO Statement  

It is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodations for qualified individuals with disabilities.