Winter Wonder Fest Guest Experience Ambassador

Step into the magic of Chicago’s favorite holiday tradition! Navy Pier is looking for enthusiastic and friendly Guest Experience Ambassadors to help create unforgettable memories for families at Winter Wonder Fest. You can apply online today and or come to our onsite Job Fair.

What You’ll Do

Welcome and assist guests with a smile

Share information and keep experiences safe and enjoyable

Support event activities, attractions, and line management

Assist during downtime or emergencies by directing guests as needed

Be a positive team player across Winter Wonder Fest and Navy Pier

What We’re Looking For

Customer service or guest experience background

Friendly, reliable, and respectful of all guests and teammates

Ability to work nights, weekends, and holidays

Comfortable standing for long periods in a fast-paced environment

High school diploma (or equivalent) required

Key Details

Job Duration: December 4, 2025 – January 4, 2026 **Seasonal Opportunity**

Job Fair Dates: October 21 & 22, 2025 | 4:00 PM – 8:00 PM at Navy Pier (You can apply online today and or come to our onsite Job Fair)

Pay: $17.00/hour

Schedule: At least 3 days/week (22.5 hrs. min), evenings & weekends required

(3 work shifts are available)

Why You’ll Love It

Be part of Chicago’s premier holiday celebration

Gain experience in events, hospitality, and guest services

Work in a lively, festive atmosphere full of lights, music, and holiday cheer

Apply today and bring the magic of Winter Wonder Fest to life!

**NAVY PIER IS HAVING A JOB FAIR **

Job Fair Dates: October 21 & 22, 2025 | 4:00 PM – 8:00 PM at Navy Pier (The event will be held on the second floor of the Family Pavilion, called "The Landing" and directional signs will be posted throughout the area to guide attendees.)

****The is a Seasonal Role****

Navy Pier, Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, creed, national origin, age, disability, veteran, marital status, sex, sexual orientation, gender identity, or any other characteristic protected by law