WORKFORCE DEVELOPMENT SPECIALIST

Position Summary

Key Responsibilities

• Conduct employment assessments to identify strengths, barriers, skills, history, educational
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• and vocational goals.
• Build rapport with participants through empathy, consistency, and trauma-responsive development.
• Provide support and encouragement to help participants stay engaged in the workforce development process.
• Maintain regular contact with participants through phone, in-person meetings, and community-based visits.

• Assist participants with developing individualized employment plans.
• Support job searches, resume development, interview preparation, and workplace readiness.
• Provide coaching on communication, time management, conflict resolution, and

• Identify opportunities for vocational training, certification programs,

• Accompany participants to interviews, orientations, or training events when needed.

• Identify and cultivate relationships with employers willing to hire justice-involved individuals.
• Provide employers with program information, incentives, and ongoing support.
• Coordinate with workforce programs, training providers, and community partners to expand opportunities.
• Serve as a point of contact for addressing workplace concerns and supporting job retention.

• Facilitate groups, workshops, and workforce readiness classes as assigned.
• Provide structured group instruction on job readiness, soft skills, and employment expectations.
• Use Motivational Interviewing techniques and trauma-responsive approaches to support participation.

• Document all workforce-related contacts, services, referrals, and updates in the EHR.
• Ensure all documentation follows BSCC and THLP standards, including PIP formatting.
• Track employment outcomes such as job placement, wages, retention, training completion, and barriers.
• Complete all required logs, reports, and updates within assigned timelines.

• Attend case conferencing meetings, team huddles, trainings, and supervision.
• Participate in outreach events, resource fairs, and partner presentations as assigned.
• Provide education and support to the team regarding workforce development practices.
• Support the Program Manager and Lead Integrated Care Navigator with data, reporting, and program operations.