Part-Time Center Associate

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Typing of 35 WPM

BENEFITS

• Employer Subsidized Health Insurance
• Aflac
• On-Demand Pay

ADDITIONAL PROS

• Scheduled Time Off is approved and submitted via phone app
• Store closes at 6:30p during the week and 5p on Saturday, and 4p on Sunday
• Available shifts ranging between 4 to 8 hours
• Family Owned / Locally Operated
• Quarterly Bonus Program
• Positive Economic Outlook
• Cross training available
• Promote from within culture
• Structured career path
• Structured Training Program
• Job Stability - We are an 'essential business'
• Schedule is published two weeks in advance
• Closed on New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.