Delivery of sales reports

·          Update record sales activities reports and progress

·          Update record of all Retail Sales main clients and sales development activities with Dealers/SI

·          An effective report for efficient sales and customer relationship management delivered

·          Report submission tracking: Weekly Attendance Report

KEY RESULT AREAS (KRA)

MAJOR ACTIVITIES

OUTCOME

Sales Reporting

·          Set up consistent reporting cadence to stay informed of project progress

·          Analyse reporting data and use to inform decision-making and strategic direction

·          Oversee the creation of a monthly forecast report

·          Regular sales progress updates provided and respective action plans identified

·          Data-driven sales decision making established

·          Timely and accurate reporting and sales forecasting

·           

Dealer (System Integrator) Management

·          Coordinate with each SI to understand their business processes and win projects with them

·          Evaluate SI performance and identify top SIs

·          Support SI key activities in conjunction with pre-sales team

·          Manage each SI partner and their operations fairly

·           

·          Increased understanding of SIs for smooth collaboration  

·          Focused identification of top performing SIs to support achievement of sales targets

·          Improved relationship with SIs to promote continued SI revenue contributions  

·          Impartial treatment of SI partners achieved

·           

Customer Management

·          Engage customers regularly to build and strengthen customer relationships to maximise business potential

·          Prioritise customers by focusing on top customers

·          Communicate key values to customers so they view company as their first choice

·          Identify effective methods to continuously expand customer database

·          Arrange product demonstrations and benchmark tests for major account customers

·          Improved customer satisfaction and retention to drive sales growth

·          Maintained forecasted inflow of business revenue from key accounts

·          Achieved alignment and mutual loyalty between customers, partners and company

·          Expanded customer database

·          Increased customer understanding of product offerings, driving business opportunities