Booking Desk Intern

We are looking for a proactive and eager-to-learn intern to join our Customer Service team. This is an excellent opportunity to develop knowledge in the international trade and shipping industry while gaining hands-on experience in the daily routine of a global company!

Main Responsibilities:

• Assist in reviewing Bookings submitted by customers, ensuring that cargo information is accurate and complete;
• Support the review of documentation related to GD cargo;
• Assist in monitoring cargo readiness, helping keep the system up to date and preventing cancellations;
• Support the tracking of cargo on vessels through emails and phone calls, under supervision;
• Assist in verifying VGM (Verified Gross Mass) information in the system;
• Monitor invoices with guidance from the team, helping to prevent incorrect charges;
• Assist in sending invoices to customers after vessel departure.

• Currently pursuing a Bachelor’s degree in International Trade, Business Administration, Logistics, or a related field;
• Good communication and organizational skills, along with a strong willingness to learn;
• Basic knowledge of Microsoft Office, especially Excel;
• English proficiency is a plus.