IT Deployment & Asset Management Section Head

Job Descriptions

Facilities Management:

• Work with IT Support to identify and deliver required PC service levels
• Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
• Construct, install, and test customized configurations based on various platforms and operating systems.
• Troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
• Accurately document instances of hardware failure, repair, installation, and removal.
• Monitor and Control of Deliver IT Hardware or Software license to the user according to request acquired from IT Ticketing System or Purchasing system.

Asset Management:

• Organize various computer deployment planning and activities in Bina Nusantara:

O Prepare work plan related to the computer deployment plan. 

O Determine implementation deadline for ongoing deployment plan and ensure the completion accuracy. 

O Monitor ongoing computer deployment plan. 

• Organize work plan and budget and review the implementation.
• Organize and submit monthly report to IT Service Delivery & Asset Manager. • Control the process according to Quality System.
• Provide improvement ideas to make business process of the user effective and efficient by using ready to use technology options.
• Partner with internal and external parties in running the function/ tasks in Bina Nusantara.

General Requirement:

• Minimum Bachelor’s degree (S1) in Computer Studies

Work Exposure/ Experience:

• Minimum 2 years working experience in senior staff, or minimum 4 years working experience in related area

Special Skill: 

• Asset Management System