Admin (Real Estate Industry)

Description:

SabiKerja is a curated headhunter agency based in Jakarta that is well-known as a one-stop talent solution in which we connect curated quality talent with the institution or company that partners with us.

We represent our esteemed client, a reputable property agency dedicated to providing exceptional real estate services to clients. With their commitment to professionalism and customer satisfaction, our client has established a strong presence in the industry.

Key Responsibilities :

• Greet and assist visitors, clients, and tenants in a friendly and professional manner, ensuring a positive customer experience.
• Handle incoming calls, emails, and correspondence, directing them to the appropriate departments or individuals.
• Maintain and update property databases, ensuring accurate and up-to-date information.
• Coordinate and schedule appointments, meetings, and property viewings, ensuring efficient time management.
• Prepare and distribute documents, reports, and presentations as required.
• Assist in the preparation of lease agreements, contracts, and other property-related documentation.
• Collaborate with property managers and other team members to ensure seamless communication and coordination.
• Handle general administrative tasks, including filing, data entry, and record keeping.
• Assist in resolving tenant inquiries, complaints, and requests in a timely and professional manner.
• Support the property management team with ad-hoc tasks and projects as needed.

Requirements :

• Proven experience as an Administrative Assistant or in a similar role, preferably in the property industry.
• Excellent verbal and written communication skills in English, with the ability to effectively interact with clients and tenants.
• Strong customer service orientation, with the ability to handle inquiries and complaints in a professional and empathetic manner.
• Proficient in using office software, including MS Office Suite (Word, Excel, PowerPoint) and email management tools.
• Exceptional organizational and multitasking abilities, with a keen eye for detail.
• Strong time management skills, with the ability to prioritize tasks and meet deadlines.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with property management software or databases is a plus.
• High level of integrity and professionalism.