Duty Manager - with Great Benefits

We are looking for a resourceful Duty Manager to join our high calibre team at GRAND MERCURE in Jakarta Raya.
Growing your career as a Full Time Duty Manager is an incredible opportunity to develop productive skills.
If you are strong in leadership, teamwork and have the right personality for the job, then apply for the position of Duty Manager at GRAND MERCURE today!

Job Description

• Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
• Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
• Monitor Front Office, and particularly Butler personnel, to ensure LCAH members are known, as well as repeat guests and other VIPs receive special attention and recognition
• To set up the target and drive the team to achieve upsell program
• Maintain inter-departmental relationships to ensure seamless customer service
• Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair, and well maintained

Work Experience

• 3 years of guest service/hotel experience with one year in a management capacity
• Exceptional communication skills in English, verbally or written, and other languages are a great advantage
• Organized, highly motivated, and driven to succeed
• Able to work under pressure both individually and with the team
• Attention to detail and confidence in guest interaction

Benefits of working as a Duty Manager in Jakarta Raya:

● Learning opportunities
● Company offers career progression opportunities
● Competitive salary