Lobby Ambassador

- Greet and welcome visitors in a friendly and professional manner

- Provide information and assistance to visitors regarding directions, facilities, and services

- Maintain a clean and organized lobby area

- Monitor and manage visitor access and security protocols

- Handle incoming calls and direct them to the appropriate department or individual

- Assist with administrative tasks such as sorting mail and managing deliveries

- Collaborate with other team members to ensure a seamless and efficient lobby operation

- High school diploma or equivalent

- Previous experience in a customer service role is preferred

- Excellent communication and interpersonal skills

- Strong organizational and multitasking abilities

- Proficient in using basic computer applications

- Ability to remain calm and professional in high-pressure situations

- Attention to detail and a proactive approach to problem-solving