Oversee, manage and supervise warehouse operations including receiving, warehousing, and distribution.
Implement operational policies and procedures to ensure efficient workflow and safety compliance.
Coordinate, check and monitor the receipt, order, assembly, product return (provide approval as per authorization matrix) and dispatch of goods.
Do test the replacement products for warranty claim products. Ensure replacement items are functioning normally before shipping back to customers
Monitor the inbound and outbound products as requested
Monitor and manage customer complaints related to logistics and warehousing activities (e.g. claims of incomplete/wrong products sent to customers, etc.)
Inventory Control:
Monitor inventory levels and manage inventory movement within the warehouse.
Conduct regular physical stock checks and reconcile inventory discrepancies.
Implement loss prevention processes and manage inventory audits and investigate any discrepancies.
Reporting and Documentation:
Maintain accurate records of all warehousing activities, including inventory levels and shipment logs.
Prepare regular reports on warehouse operations for management.
Collaborate with Finance team and other related division to validate the invoice
Requirements:
Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.
At least 3 years of experience in a warehousing or logistics role.
Understanding of import & export documentation and processes
Proven experience managing inventory and warehousing operations.
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