Sales & Customer Service Supervisor

Recruitment of Jakarta in Indonesia Sales & Customer Service Supervisor (Jakarta)

6,000,000 IDR ~ 9,000,000 IDR

Jakarta

• Education: Bachelor's degree in Management, Business, Sales, Communication, Health major
• Language: Fluent in English and formal Indonesian (speaking and writing)
• Experience: Minimum working experience 1 year as a professional sales
• Having experience in a retail/service company is a plus point
• Successful previous experience as a sales representative, consistently meeting or exceeding targets
• Strong leadership, team management, and coaching skills
• Strong business sense, result-driven and customer-focused mindset
• Proficiency in sales and data analysis and reporting skills
• Problem-solving and strategic thinking
• Willing to work in the office and mobile from stores
• =================================================
• If you meet the qualifications, send your CV to our e-mail at:
• Subject: [WEBSITE ENTRY] Position Name/Job ID
• =================================================

Organizes, oversees and supervises all sales representatives (SPGs) and the Customer Service team including managing the online CS dashboard
Grows the company sales (focus: offline)
Provides sales training, mentoring, and support services
Monitors and tracks sales activities to ensure that customers receive satisfactory service and quality goods
Understands customer needs and is able to offer solutions and support (sets customer satisfaction targets and works with the team to meet the targets consistently)
Focuses on enhancing the store & customer experience and resolving issues to increase sales leads
Helps to establish selling and CS policies and procedures, responds to customer inquiries and complaints
Provide reports and feedback on trends, market and competition analysis
Any other related duties assigned by Management

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6,000,000 IDR ~ 9,000,000 IDR

Work Location

Jakarta

Requirement

• Education: Bachelor's degree in Management, Business, Sales, Communication, Health major
• Language: Fluent in English and formal Indonesian (speaking and writing)
• Experience: Minimum working experience 1 year as a professional sales
• Having experience in a retail/service company is a plus point
• Successful previous experience as a sales representative, consistently meeting or exceeding targets
• Strong leadership, team management, and coaching skills
• Strong business sense, result-driven and customer-focused mindset
• Proficiency in sales and data analysis and reporting skills
• Problem-solving and strategic thinking
• Willing to work in the office and mobile from stores
• =================================================
• If you meet the qualifications, send your CV to our e-mail at:
• Subject: [WEBSITE ENTRY] Position Name/Job ID
• =================================================

Communicative

Other Language

THR (Lebaran Allowance)
BPJS: Ketenagakerjaan, Kesehatan
Detail will be discussed in the interview