Student Success (Customer Service)

Job Descriptions : 

• Help students regarding Cakap features: Cakap Chat, Club, and Private Class
• Maintain the existing students to experience effective class
• Conduct surveys regarding student's experiences
• Have an experience in outbond customer service would be an advantage

Requirements : 

• Prior working experience as a Customer Service
• Fluency in both written and spoken English
• Good administrative skills and ability to create good requirement documentation
• Strong communication skills in a multicultural environment
• Interest in creating social impact through Indonesia's education
• Willing to work in shifts and working in a WFO arrangement
• Placement in Jakarta

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