Front Desk Agent

all seasons Jakarta Thamrin – Located in Thamrin – Jakarta, the hotel is near great shopping facilities and provides easy access to all of the business districts and other major attraction in Central Jakarta. Highlighted by 166 rooms, 4 meeting rooms, 1 streAts Bar at Lobby Floor and 1 SkyLoft Restaurant on the top of the Hotel.

Job Description

•Assist guests with check in and checkout, as well as other cashiering duties

•Welcome guests on arrival, register and issue room keys according to departmental standards and procedures

•Handle guests’ complaints and comments tactfully and efficiently

•Handling guests’ mails, messages, and answering of phone calls

•Maintain a high standard of personal appearance and hygiene at all times

Qualifications

•Good English communication.

•Well Knowing about Realta/Rhapsody

•Customer Oriented

•Professional and positive mindset

Additional Information

•Be part of well-known Accor brand in Indonesia.

•Open more opportunity for career development within Accor.

•Collaborating with dynamic and energic team.

•Involve in building the guest experience and hotel reputation in Central Jakarta.