Front Desk Agent

Deskripsi Pekerjaan

• Checking guests in on arrival and out on departure
• Manage reservations and room allocation
• Inform customers about payment methods and verify their credit card data
• Upsell additional facilities and services, when appropriate
• Greeting and thanking guests in a sincere, friendly manner
• Anticipating and addressing guests’ needs and resolving their problems and complaints
• Provide information about our hotel, available rooms, rates, and amenities
• Maintain updated records of bookings and payments

Benefits:

• Take home pay up to 3,9 mill
• Meal allowance
• Service charge
• Quarterly and annual bonus
• BPJS

Syarat Pekerjaan

• Preferably male
• Fresh graduates are welcome to apply
• Excellent in English (both written and spoken), additional foreign language skill (such as Mandarin, Japanese, or Spanish) will be an advantage
• Excellent interpersonal skills with the ability to develop relationships at all levels
• Pleasant and charming personality
• Knowledge of computers and mobile application
• Must be willing to work flexible hours including Night shifts