Hostess - Urgent Hiring

We are looking to hire an ambitious Hostess to join our vibrant team at Accor in Pujut West Nusa Tenggara
Growing your career as a Full Time Hostess is a terrific opportunity to develop relevant skills.
If you are strong in cooperation, planning and have the right personality for the job, then apply for the position of Hostess at Accor today!

Company DescriptionWelcome to Pullman Lombok Merujani Mandalika Beach Resort. Our world is your playground. Accor’s first premium-scale resort in Lombok, With 257 rooms, suites and villas—many with private pools—merge island tradition and sophisticated contemporary style. Overlooking the endless Indian Ocean or the lush gardens, in perfect harmony with their surroundings. Dining at Pullman Lombok Mandalika is conceived to energize the body, inspire the mind and spark the palate. Two restaurants—including Sgara, the finest seafood restaurant in Lombok—and two bars serve food and drink blending the best of local and global influences. All set around our free-form pool, all with a backdrop of inspiring ocean views.At Pullman Lombok, you’re free to do as much as you like. Or as little. The Pullman SPA creates personalized therapies for peace of mind, body and soul. Pristine beaches nearby are a hub for surfers and snorkelers. Unlock your potential on guided running trails, putting you in touch with the island environment—and your inner self. And motor races at Pertamina Mandalika International Street Circuit are just a few minutes’ drive away.Job DescriptionPrimary Responsibilities Customer relationsadvice and fostering customer loyaltyProvides a friendly and personalized welcome for guestsOffers attentive service and adapts to any constraints guests may haveHeeds any remarks made by guests and ensures follow-upEstablishes good relations with guests, offeringProfessional techniques / Productionprepares the point of sale and preparation areaswelcomes guests and provides professional serviceSitting the guest and provide happy farewellBefore every worksheet, prepare and identify any guest inhouse and reservationOrganizes his/her work to suit fluctuations in numbers, events and guestsEnsures all the guest are happy and satisfiedTeam management and cross-departmental responsibilitiesCommunicates and cooperates closely with the other departments (kitchens, bars, lobby, banquet etc)Commercial / SalesIs attentive to and respects guests' needsHelps increase customer loyalty through quality of serviceConveys an attitude in tune with the brand, contributing to the friendly atmosphere of the restaurant and dining roomsRecommends and promotes the F&B and bar offers. In a wider context, is familiar with the hotel's services and latest offersManagement and administrationTakes part in meeting the department's targets by respecting the procedures and internal audits applicable in the hotelHelps manage crockery and appliances by avoiding breakagesMay be asked to help with inventoriesHygiene / Personal safety / EnvironmentEnsures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulationsRespects the instructions and safety guidelines for the equipment usedRespects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)Main Complexity/Critical issues in the JobRespond professionally, politely, and efficiently to extraordinary requests and complaints from guests.QualificationsKnowledge and ExperienceSecondary / High school educationGood reading, writing and oral proficiency in English languageMinimum 1 years of relevant experience in a similar capacityCompetenciesGood communication and customer contact skillsService oriented with an eye for detailsAbility to work effectively and contribute in a teamSelf-motivated and energeticMust be well-presented and professionally groomed at all timesAdditional InformationPossess skills of leadership, developing, strategic thinking, problem solver. Excellent communication.Results and service oriented with an eye for details.Ability to multi-task, work well in stressful & high-pressure situations.A team player & builder.A motivator & self-starter.Well-presented and always professionally groomed.

Benefits of working as a Hostess in Pujut West Nusa Tenggara:

● Learning opportunities
● Opportunities to grow
● Attractive package