Assistant Training Coordinator

Hello everyone, GROWIA is looking for an "Assistant Training Coordinator" position to work with us! Job position: Assistant Training Coordinator
is the leading intermediary between the company and the students. Responsibilities :
Act as Student's contact point to advise students on the company's educational programs, course consultation, and handling complaint/objectionStudent support in the online educational system (ie User LMS creation & address student's system troubleshooting)
Assistance to speakers/mentors in providing feedback on homework to students
Attending classes, communicating with students directly or indirectly
Ensuring and implementing the educational process (ie sending educational materials, controlling the schedule, motivating students to complete courses on time, etc.) Qualifications :
1 - 2 years of experience in student/customer support in online education will be a significant advantage
High level of client orientation and empathy
Ability to multitask and quickly switch between different activities
Think systematically and responsibly to treat work correctly
Be flexible and be able to establish contact with any person with internal & external parties
Literate writing and speaking, the Indonesian language is a must & English proficiency is a must
Experience in the positions of client manager/consultant or teacher will be an advantage. Just to know – only candidates shortlisted will be contacted.