Director of Catering and Conference Services

Raffles Hotels & Resorts is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location, decor or amenities. The colleagues are inspired by the Raffles brand promise: “Raffles is an oasis for the well travelled, offering emotional luxury.” Stories of excellence are widely shared and celebrated, creating a sense of pride and inspiration. Together, we are committed to building a highly engaged workforce and creating a great workplace culture.

Raffles Jakarta is located in the central business district within Ciputra World 1, a prestigious emerging commercial club comprising a shopping mall, an office tower, Raffles Residences tower and the Ciputra Artpreneur art museum and theatre. Raffles Jakarta features 173 well-designed rooms and suites exuding the elegant style of Raffles hotels around the world, and the Raffles Club. Food & beverage venues include Raffles’ iconic Writers Bar, the innovative all-day dining Arts Café, Raffles Patisserie, and the Dining Room, a venue for bespoke dining experiences. The 2,600 square meter ballroom is one of the largest in Jakarta, and along with state-of-the-art meeting rooms are the city's finest venues for social events and conferences. For leisure, the hotel offers a Raffles spa, gymnasium, outdoor pool, Jacuzzis, Navina pool bar, tennis courts and a jogging track. The décor of Raffles Jakarta features unique concepts of art and colours, with inspiration drawn from the distinctive style of renowned Indonesian artist Hendra Gunawan.

“Embark on a unique career experience, a joyful journey of self-discovery” is our talent development motto. At Raffles Jakarta colleagues are passionate about transforming, assisted by the leadership team through mentoring and coaching sessions with great conversations that enable them to feel free to discover and unleash their unique potentials to achieve excellence.

 If you would like to continue your episodes of excellence with Raffles Jakarta and at the same time focus on becoming your better self, consider joining us as:

Director of Catering and Conference Services

Job Description

The Director of Catering and Conference Services is responsible for overseeing and managing all aspects of the hotel's catering and conference services. The Director ensures seamless execution and unparalleled guest satisfaction by collaborating closely with clients to understand their specific needs, curating bespoke menus, coordinating event logistics, and supervising the team to deliver flawless service. Through meticulous attention to detail, creative event planning, and a deep understanding of luxury hospitality, the Director of Catering and Conference Services ensures that each event, whether it is a high-profile conference, a grand gala, or an intimate wedding, exceeds expectations and creates unforgettable moments for guests.

Qualifications

1. Education : A bachelor's degree in hospitality management, event management, business administration, or a related field.
2. Industry Experience : 7-10 years experience in catering and conference services within the luxury hospitality industry, preferably within high-end or luxury hotel properties. 
3. Event Planning Expertise : Demonstrated expertise in planning and executing a wide range of events, including conferences, banquets, weddings, and other special events.
4. Client Relationship Management : Proven experience in building and maintaining strong relationships with clients, understanding their needs, and delivering personalized service. The ability to anticipate client preferences and provide tailored solutions. 
5. Multicultural Awareness : A global mindset and cultural sensitivity to understand and cater to the needs of international clientele. Experience in managing multicultural events and understanding diverse customs and preferences. 
6. Industry Knowledge and Networking : Up-to-date knowledge of industry trends, emerging technologies, and best practices in catering and conference services. Strong networking skills to establish connections with industry professionals and potential clients.