F&B Sales Executive

Company Description

Fairmont Jakarta

Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta features 380 spacious guestrooms and 108 Fairmont branded Sky Suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a 1,200 square-meter Grand Ballroom.

Job Description

Food & Beverage Sales Executive

Are you passionate in food & beverage and have a strong sales skill? This role would be the perfect fit for you. The Food & Beverage Sales Executive provides revenue contribution and administrative support to the overall department. With seven restaurants, bars and lounge available, the person needs to be comfortable with fast pace environment, busy sales and reservations, have strong interpersonal skills to handle sales and reservation duties.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

Employee benefit card offering discounted rates in Accor worldwide.

Learning programs through our Academies.

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

Proactively looking for business through telemarketing and sales calls.

Act as a main resource for FB reservation agents needing assistance technically or with regards to achieving customer satisfaction.

Responds to all guest reservation request and executes prompt, courteous and accurate guest service at all times.

Fully knowledgeable about F&B Outlets, rates, promotions, programs, hotel facilities and services

Understand and enforce hotel and company credit policies and ensure proper billing instructions, routing instructions and payment methods are applied to the reservations.

Monitor all Tentative / Provisional / Waitlisted bookings entered on the system and follow up done for deposits / guarantee.

Handling site visit from the guest.

Draft and types correspondence, booking contracts, quotations, letter of confirmation, thank you letter for the guest.

Qualifications

Your experience and skills include:

Passionate in Sales and target oriented.

Has up to date F&B knowledge.

Computer literate in Microsoft Window and other system applications required.

Excellent administration, communication and organizational skills.

Good interpersonal skills

Service oriented with an eye for details

Multicultural awareness and able to work with people from diverse cultures 

Ability to work independently and has good initiative under dynamic environment.

Self-motivated and energetic.

Highly responsible & reliable.

Ability to work well under pressure in a fast paced environment.

Ability to work cohesively with fellow colleagues as part of a team.

Ability to focus attention on guest needs.

Ability to work with multiple system.

Additional Information

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

"Why work for Accor?"

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"