Field Service Engineer

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. This can only be achieved by having dedicated people with curious minds. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent challenges. Making the world a better place. Every day.

Join our Service Operation Unit and help drive services of the Energy and Food & Water industry in Indonesia.

Who are you?

You have experience field service in relevant industry and you are looking for a long term and evolving career opportunity. You are solution-driven, task and result-oriented person with a strong customer first mindset. You have the ability to work independently, prioritize and multi-task with minimal supervision in a fast-paced environment. You are ready to learn and collaborate and go the extra mile to make things happen.

If the above sounds like you, this position might be just what you’re looking for!

About the job

Execute selected service of our 360º service portfolio on standard products.

Responsibilities:

• Complete ALSOC learnings and assessments as assigned by the mentor.
• Read and digest maintenance manuals and complete learning logs relative to your product exposure.
• Support and learn how to execute maintenance and repairs on standard products at customer sites.
• Complete preparation checklists for the service job to be undertaken.
• Follow up on actions and promises made to customers.
• Report unsafe practices, and incidents and work for continuous improvement.
• Capture Installed Base on site and communicate sales opportunities to sales organization.
• Proactive recommendation to customers for purchase of spares.
• Execute service in our Service Centers as required.
• Will be located in Palembang, Surabaya or Balikpapan

What You Know

• At least 3-5 years' experience in repairing and maintenance services of industrial machinery/equipment.
• Having electrical or automation background but like to work with mechanical work is a plus.
• Having hand on experience with heat exchanges, separator, decanter is a plus.
• Strong analytical thinking and trouble shooting skills.

What is in it for you

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

About Us

With the purpose of accelerating success for our customer, people and planet, Alfa Laval has developed products since 1883. Alfa Laval is today a world leader within the key technology areas of heat transfer, separation, and fluid handling. Our company was founded on a single brilliant invention, and innovation remains at the heart of everything we do. With more than 3700 patents, we provide worldwide solutions in areas that are vital to society both today and for the future.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Meet our dedicated people who always go the extra mile

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