Food & Beverage Divisional Trainer

Food & Beverage Divisional Trainer

Grand Hyatt Grand Hyatt Bali ID - BaliAdministrativeEntry Level ManagerFull-timeReq ID: BAL002642Local

Summary

Now we are looking for a dynamic, outgoing, and enthusiastic – Food & Beverage Divisional Trainer with a strong background and experience in Food and beverage for Hospitality and a passion for sharing knowledge, coaching, and Learning and development to join our energetic, enthusiastic and passionate team at Grand Hyatt Bali.

The Food & Beverage Divisional Trainer will be responsible for developing training materials and conducting sessions to enhance the skills and knowledge of food and beverage employees.

As a Food & Beverage Divisional Trainer, you will be reporting directly to the Assistant Director of Food & Beverage and below are some of the key responsibilities:

Implement comprehensive training programs for various roles within the food and beverage department

Ensuring they align with Hyatt's standards and brand values.

Develop and deliver training programs to enhance guest service, focusing on interpersonal skills, guest engagement, and problem-solving, consistent with Hyatt's renowned service standards.

Deliver engaging and informative training sessions to employees.

Fostering a culture of continuous improvement and service excellence.

Maintain a strong focus on product knowledge, service standards, and guest interaction

Collect and analyses feedback from Manager & employee to measure the effectiveness of training programs.

Make data-driven adjustments to continuously improve training.

Monitoring and assessing staff performance to maintain consistent, high-quality food and beverage service.

Qualifications

Minimum of 1 year of solid experience as Divisional Traininer in a large 5-star luxury hotel or resort.

Has a solid background of working in a high demand business environment.

Has strong leadership skills, train and develop team, and is a role model.

Eloquent in English communication in both written and spoken.

Has proven track of working with timelines and targets.

Highly conscientious and diligent.

Diploma in Hospitality or other relevant fields. A Bachelor’s Degree is a plus.