General Manager Bali

Liven is the world's #1 engagement platform for restaurants, hospitality, venues & events. Over 1.1mil+ diners use Liven daily to earn rewards, pre-purchase and unlock exclusive experiences at their favourite restaurants, cafes and bars. The proof is in the pudding, with an App Store Rating of 4.9/5 after 13k+ reviews. More than 5k+ venues use Liven to serve, engage and connect with their guests like never before. With end-to-end integrations across point-of-sale, ordering, payment and digital experiences, Liven is a growth engine that revolutionises how customers engage, pay and stay loyal by helping merchants take control of their customers, data and finance. A winner of Richard Branson's Extreme Tech Challenge for Blockchain and Digital Payments, Liven is an exceptionally unique, fast-growing tech start-up rewriting the playbook for hospitality payments and loyalty. Join us on this mission and you won't look back.

Seeking a Trailblazing General Manager to Lead Our Vibrant Team in Bali!

Are you a high-energy leader passionate about the hospitality industry? Do you thrive in motivating and nurturing young, dynamic teams to achieve excellence? If you're someone who puts the customer at the heart of everything you do and have a solid understanding of both Western and Aussie cultures, we want you!

What We Offer:

• The opportunity to manage and inspire a team of 40+ CX professionals.
• A chance to shape our customer experience strategy, ensuring top-notch satisfaction and operational brilliance.
• Full-time engagement with a competitive package in a culture-rich setting.
• Incredible office location 5 minutes walk to Seminyak beach.

Who You Are:

• A proven leader with 8+ years in Customer Experience, preferably with Tech/SaaS, hospitality, or manufacturing background.
• Tech-savvy, strategic thinker, with exceptional communication skills.
• Deeply customer-centric with a knack for driving continuous improvement.
• Familiar with cross-cultural interactions, particularly within Indonesian and Australian contexts.

Join Us: Dive into an exhilarating role where you can leave a significant mark on our customer satisfaction and operational efficiency. If you're ready for this adventure, apply now and let's make magic happen together!