Product Trainer

Perusahaan : Bosch

Jenis Pekerjaan : Full-Time

South Jakarta, Jakarta

Jumlah Pelamar

000+

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Deskripsi Pekerjaan - Product Trainer

Job Description

Coordinate and conduct engaging and interactive training sessions both in-person and virtually, to end users, internal staff, distribution partners and external service providers in country

Train & educate the range of power tools and accessories in terms of performance advantage, application, safe use, emphasizing safety protocols and best practices.

Collaborate with cross-functional teams to identify knowledge-/skills-training needs, develop customized programs, and ensure alignment with organizational goals.

Develop learning plans and calendar according to needs analysis

Develop and maintain comprehensive training materials and modules covering various power tools, measuring tools and accessories

Responsible for managing of area learning schedule and logistics arrangement.

Maintain and actively promote learning platforms and encourage self-managed learning and fostering a culture of continuous learning.

Observe and evaluate results of training programs and suggest improvements

Stay abreast of industry trends, application knowledge, innovations, and safety standards to continually enhance training content and delivery methods.

Attend trade shows, exhibitions and corporate events (regular travel needed)

Qualifications

Customer support and/or marketing and sales experience with customer interaction regarding products, parts, technology and/or service

Experience with regular customer contact, knowledge of dealer/distribution network processes, and broad product knowledge, ideally in construction industry, preferably with tools and services, heavy equipment hydraulic/electrical/power train systems

Ability to convey complex concepts in a clear and understandable manner.

Strong verbal and written communication, presentation, and relationship building skills both internally and externally

Ability to collaborate effectively with colleagues across departments to assess training needs

Proven track record of delivering effective training sessions to diverse audiences, adapting content and delivery methods as needed to maximize engagement and comprehension.

Practically minded with a technical aptitude and willingness to learn and apply new product or technical knowledge

Strong passion for training, growth mindset and people development

Excellent planning, organizational and time management skills

Independent working ability, attentive to details,

Fluency in English

Proficiency with relevant software applications and multimedia tools for developing and delivering training materials, as well as the ability to quickly learn new technologies and tools.

Practical knowledge of Microsoft Office

Satisfaction level of training participants

Training related KPIs of REACT Dashboard (no. of successful training delivered)

Additional Information

HR Contact Person: Nahda Miftah

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