Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers
Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards
Responsible for attending, participating in and demonstrating proficiency in all training programs, both Domestic and Global, and achieving required results within Store
Analyze customer profiles, identify buying trends, and competitive information to impact and drive business
Attend and participate in Loss Prevention education, training and awareness programs
Responsible for Loss Prevention compliance within store
Prepare store and participate in Physical Inventory counts as directed by Store Manager
Communicate merchandise opportunities to Store Manager
Participate in all Marketing opportunities and events as required by Store Manager
Participate in new store openings and/or store closings; travel may be required
Attend all offsite training and position related meetings as required by Store Manager; travel may be required
Responsible for execution and processing of both incoming and outgoing merchandise
Accountable for ensuring execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards
Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Manager in a timely manner
Required to comply with all operational core competencies and key accountabilities
Abide by all requirements necessary to maintain a safe and compliant working environment; required to report all instances when this is not achieved
Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position
YOUR TALENT
Two years of experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with a results-driven track record
Proven ability to exceed sales goals, (previous work in a commission-based position preferable), demonstrated ability to provide high levels of customer service, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups
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