Branch Area Head - Jabar & Jateng Region - Jateng Area VI Indonesia Posted on // Be the[...]

Strategy and Planning

• Develop sales strategy plan and target market for all branches to ensure target achievement in short and long term.
• Identify and plan the strategy to evaluate the sales achievement periodically to ensure the branches activities running according to plan and target.
• Identify, review, and plan the effective and efficient funding allocation and operational cost (CAPEX and OPEX) to ensure the improvement of operational productivity.
• Develop asset quality management plan (%NPL) in order to safe the decrease the asset quality.
• Monitor implementation of service standard to perform quality customer’s satisfaction.
• Plan the service improvement strategy in order to customer align with the target service score.

Business Performance and Management

• Drives business sales target growth, customer portfolio growth including driving cross selling (funding & lending) to support overall sales & distribution through robust customer portfolio.
• Review and analyze the customer portfolio growth through branches in order to minimize the NPL.
• Collaborate with Branch Manager in each branches’ type in order to increase branch portfolio.
• Monitor, analyze and evaluate the achievement report of sales activity periodically to ensure the sales achievement increase.
• Ensure the services are provided to all customer align with compliance and company standard to improve the quality of customer satisfaction.

People Management

• Perform coaching / mentoring to the subordinate to ensure that they are commit with their responsibility.
• Collaborate with Human Resources team to fulfill the employee’s need in each branch.
• Monitor the employee’s CIMB product knowledge in order to ensure that the branchess staff can increase their understanding of existing and new products.
• Plan the subordinate’s development and career path planning align with their interest and strength.

Regulatory Compliance

• Monitor the branch operational procedure include transaction process and sales activity in order to ensure the process are align with company standard and regulations.
• Monitor, identify, and prevent the operations loss, potential fraud at the branches to ensure the good quality of audit evaluation result.