We are on the lookout for an enthusiastic Corporate IT Manager - Engineering and Technology to join our growing team at Shopee in Jakarta.
Growing your career as a Full Time Corporate IT Manager - Engineering and Technology is an incredible opportunity to develop competitive skills.
If you are strong in decision-making, teamwork and have the right personality for the job, then apply for the position of Corporate IT Manager - Engineering and Technology at Shopee today!
Corporate IT Manager - Engineering and Technology
Department Engineering and Technology
Level Experienced (Team Lead)
The Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers do not merely solve problems at hand; We build foundations for a long-lasting future. We don't limit ourselves on what we can or can't do; we take matters into our own hands even if it means drilling down to the bottom layer of the computing platform. Shopee's hyper-growing business scale has transformed the most "innocent" problems into huge technical challenges, and there is no better place to experience it first-hand if you love technologies as much as we do. Browse our Engineering and Technology team openings to see how you can make an impact with us.
Job Description:
- Manage and lead Corporate IT teams to deliver stable and solutive IT solutions
- Ensure that the day-to-day IT operations running smoothly for all offices and warehouses and provide excellent IT support for employees
- Develop guidelines, processes, and procedures to enhance office IT Infrastructure resiliency and service availability
- Design, develop, and implement Business Continuity Plan and Disaster Recovery strategy
- Proactively manage and report on project status, deliverables, risks, and issues while working closely with multiple stakeholders
- Build and maintain strong relationships with business partners and act as a liaison between IT and business teams
- Manage IT assets & inventories, IT procurement, budgeting, and cost control
- Drive a continuous improvement mindset across the team by providing continuous support, training, coaching, and mentorship to the team
Requirements:
- Bachelor's degree or above in Computer Engineering, Information Technology or any related field
- Minimum 5 years of relevant experience operating in a similar role
- Extensive experience in developing and enforcing standards and procedures for project deliverables quality assurance, walk-throughs, issues reporting, and change management
- Experience in establishing, implementing, and running day-to-day operations
- Ability to lead and manage remote teams in a team-oriented and collaborative environment
- Passionate about the development of clearly-defined and optimised operational environments
- Strong network knowledge and hands-on experience in Palo Alto, Cisco, and other network appliances.
- Prior experience in providing and operating enterprise services such as Active Directory, VPN, Wireless network, NAS, etc.
- Familiar with setup and configuration of Cisco devices such as firewalls, switches, IP phones, wireless controllers and access points
- Hands-on experience in Windows server administration and basic knowledge of Linux server administration, ITSM tools, and frameworks
- Strong analytical and troubleshooting skills, especially when it comes to directly addressing user issues with the software, hardware, and servers.
- Exceptional problem solving and analytical skills
- Strong interpersonal and communication skills to interact effectively at all levels and with stakeholders
Benefits of working as a Corporate IT Manager - Engineering and Technology in Jakarta:
● Excellent benefits
● Advancement opportunities
● Advantageous package