Field Coach - Guerlain Beauty

Take your career to the next level in the luxury beauty and fragrance industry. Join the House of Guerlain, and become part of a prestigious global brand. As part of the LVMH family, you’ll have the opportunity to showcase your talent and contribute to our dedication to excellence.

Guerlain

Since 1828, the global team at Guerlain have worked as alchemists dedicated to the métiers d'Art of beauty. From fragrance and skincare to makeup and wellness spas, we lead the reinvention of Beauty with creativity and an entrepreneurial spirit. Through our products, experiences, and commitment, we aim to create wonders of beauty that respect nature and celebrate the world's diversity.

Working at Guerlain is an invitation to imagine a more beautiful world. Our innovations have elevated beauty through imagination, exceptional know-how, and the highest standards. Today, we leverage future skills, from life sciences to digital expertise, to continue creating the beauty of tomorrow. Our commitment extends beyond beauty – since 2007, we've placed biodiversity conservation at the heart of our actions, shaping beauty that's responsible and passed down to future generations. When you join Guerlain, artistry is everywhere, and wonders are born from the alchemy of diversity.

Job Description

JOBSCOPE

1. Field Coaching and Evaluation
2. Reporting and Tracking
3. Planning and Coordination
4. Coaching New & Existing Beauty Advisors Nationwide
5. Digital e-Learning

ROLES & RESPONSIBILITIES

1. To develop and motivate Beauty Advisors through coaching
2. Become a role model for perfect grooming
3. Able to bridge between head office and field team
4. able to deliver educational materials properly and correctly
5. Provide selling tips, link-selling skills for new and existing products to enhance sales performance.
6. To be active on the field to observe customer purchase behavior and interact with the Beauty Advisors and clients
7. To identify and provide feedback for future training needs.

Qualifications

Your skills and experience

• Fresh graduate or Diploma in any major
• A beauty school graduate is a plus
• Strong knowledge in Beauty (Skincare, Make Up & Fragrance) is a plus
• Minimum 1 years of experiences in Beauty Industry, especially with Skincare is a plus
• Able to do make up application well
• Have a passion for selling luxury brands and delivering high-touch services with the understanding in retail business and market with excellent customer service skills and standard
• Strong communication skills (verbal, non-verbal, written)
• Good communication skills in English (both written and oral) is a great plus.
• A self-motivator who is passionate, energetic with the ability to motivate and energize others
• An excellent team player with great interpersonal skills
• Resourceful, flexible, well organized, highly disciplined with the ability to multitask and stability to handle stressful and demanding situation
• Understand Customer Journey
• Willing to be Work on Retail Hours including Weekends
• Retail savvy with sharp business sense
• People-centric, passionate, driven and creative
• Strong EQ and people skills

Additional Information

Join us
Be part of the legacy of LVMH and Guerlain, and join us in shaping the future of beauty and fragrance.

Guerlain is an equal opportunity employer, embracing diversity and encouraging candidates from all backgrounds to apply.