General Manager, Jobstreet Express Indonesia

SEEK is a diverse group of companies, comprised of a strong portfolio of online employment, educational, commercial and volunteer businesses. SEEK has a global presence (including Australia, New Zealand, China, Hong Kong, South-East Asia, Brazil and Mexico), with exposure to over 2.9 billion people and approximately 27 per cent of global GDP. SEEK makes a positive contribution to people’s lives on a global scale. SEEK is listed on the Australian Securities Exchange, where it is a top 100 company and has been listed in the Top 20 Most Innovative Companies by Forbes.

SEEK is present in Asia through JobStreet.com and jobsDB.com, two leading career platforms. The presence spans across 6 markets namely Hong Kong, Indonesia, Malaysia, Singapore, Thailand, and Philippines. The business represents strong underlying growth and profitability (being the fastest growing part of SEEK’s portfolio of businesses) and attracts over 400 million visits a year.

A cornerstone of SEEK’s growth since its inception has been the passion of its people, its award-winning culture and our people’s strong commitment to the SEEK values. SEEK provides culture of excellence and acceptance and celebrates the diversity of employees that contribute to the success of its organisatio

SEEK is a two-sided marketplace that serves Employers and Jobseekers. Jobstreet Express (and its counterpart JobsDB Express) is SEEK’s strategy across all of Asia to provide every talent in Asia in the semi-skilled segment.

Job Description

General Manager, Jobstreet Express (Indonesia) will be reporting to Managing Director, Express & Flex and dotted line reporting to Country Managing Director Indonesia.

In this role, you will manage on-ground country sales and business development teams to drive business targets and objectives. You will work with internal and external customers across SEEK’s area and JobStreet Express central team based in Indonesia on activities ranging from acquiring and retention of new hirers and candidates, marketing, business development and customer service.

Key Responsibilities

• Grow the Business - Responsible to lead the overall JobStreet Express business and sales operations in Indonesia
  • Driving hyper-local strategy, seeking for opportunity to develop business and collaborating initiatives internally and externally
  • Achieve targets for the top line of the business (e.g. revenue, opportunity scale, hirer scale, candidate scale) with resources given (staff, budget)
  • Understand the market and competition dynamics, agile in facing the competitive landscape and driving a viable business
  • Identifying, comprehend, and synthesize internal and industry data, create hypotheses of trends, and assess business risk
  • Design and drive field activities (incorporating external engagement, event organisation, networking, community engagement, business development)
• Sales, Operations and People Management – Lead lean sales and operations teams (e.g. door-to-door, customer success representatives)
• Operational Excellence and Continuous Improvements
• Identify gaps and opportunities through performance monitoring, and lead to actionable plans for value creation, performance uplift and operation efficiency improvement
• Lead both conceptual and practical problem-solving initiatives , making data-driven decisions with the agility to shift directions as quickly as needed
• Ensure the delivery of end-to-end process , from planning to execution and changes within organization.
• Responsible to accept assignments , helping leaders make tough decisions, partnering and overcoming obstacles to deliver results

Qualifications

The successful candidate should meet the following requirements:

• Proven track record across strategy building and execution and in leadership position.
• Strategical thinking – always has in mind the “big picture” and can formulate strategies to be successful in the near and long term.
• Results Oriented – ability to drive implementation of “whole of business strategies” all the way through to market and significant, quantitative, financial results.
• Customer-centric approach – focus on customer needs, viewing the experiences from their perspective, and innovatively incorporating their feedback into solutions wherever possible.
• Entrepreneurial Approach and Experience -start-up urgency; proven ability to create real, GTM outcomes without perfect product solutions or tech environments; ability to quickly iterate and learn, then scale business models in multiple countries
• People leader – able to lead and inspire a team with an engaging, empathetic work style and a high degree of humility and compassion.
• Commercial competence and sound decision-making – able to quickly form hypotheses and articulate convincing, insight-based, customer-centric story.
• Innovator – continuously conceives innovation in solutions and experiments in improvements.
• Passion for digital marketplaces and products – experience, familiarity and interest with online business and digital technology 

Desired Values

• Believe in aiming high to deliver world-class results and yet, not forgetting to care for others