Quality Control Specialist

🙌🏻 About Us

Fintopia Indonesia (PT Indonesia Fintopia Technology) is a subsidiary of Fintopia Inc. Founded in 2015 and headquartered in Beijing, China. Fintopia Inc. provides affordable financial services for everyone, especially for those unbanked and underserved. Fintopia Inc. quickly expands across Asia with Indonesia being its second largest market by transaction volume.

Fintopia Indonesia (established in 2017), led by its product Easycash, has 24 million cumulative registered users and has provided IDR30.5 trillion of total accumulative loans since its establishment. The company has more than 4 millions total accumulated borrowers with various backgrounds, such as small business owners, farmers, students, and other professions

💰 Salary

Rp 5,000,000 - 5,070,000

👑 Job Role

• Coaching and monitoring Dept (Collection/CS/Telemarketing/CA)
• Conduct training and being a trainer
• Prepare the material for training based on needs
• Develop agent, do observation & analysist based on training result
• Bring good impact and positive vibes after coaching and training
• Other tasks as assigned
• Working days 6+1

⛩️ Requirements

• Minimum Diploma degree in any field
• Conversational English is a must
• Have experience as QC & Trainer in Collection/ CA/CS/Telemarketing minimum 1 year
• Independent, initiative, and positive
• Good communication & negotiation
• Can work individual and as a team

🎁 Perks

• Competitive Salary
• Medical Insurance
• Paid Sick Days
• Paid Maternity / Paternity Leave
• International Exposure
• THR / Bonus system
• Free Food / Snacks
• Team Building Activity
• Casual Dress Code
• Company Outings
• Professional Development
• Wellness Program