Technical Support Engineer

🙌🏻 About Us

PARKEE is an integrated IoT platform solution connecting users, parking providers, and building owners.

Utilizing technological advancements and innovations, PARKEE develops maximum land potential for landowners and managers. Providing more benefits, through the distribution of cost-effective management, providing a holistic and comfortable experience, as well as strengthening the management function through the provision of vehicle traffic data for analysis, with maximum transparency.

💰 Salary

Very competitive

👑 Job Role

• Installing and configuring computer hardware, software, system and networks.
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical customer support across the company (this may be in person or over the phone)
• Repairing and replacing equipment as necessary
• Ready to be mobile from one place to another place
• Measure service satisfaction levels
• Managing and upholding the troubleshooting escalation process
• Assisting with IT equipment sourcing and budgeting
• Providing guidance needed to IT Support Team
• Maintain deployment and versioning of application

⛩️ Requirements

• At least 1-year of experience as Support Engineer
• Hands-on experience with Linux operating systems
• Familiarity with database engines such as PostgreSQL, SQL Server
• Ability to diagnose and troubleshoot basic technical issues
• Excellent problem-solving, written/verbal communication and presentation skills
• Ability to provide step-by-step technical help, both written and verbal

🎁 Perks

• Medical Insurance