bipi is a free, easy-to-use POS app for cornerstores ("warung") in Indonesia. We help merchants track sales, and run in-store campaigns to promote FMCG products. We are growing fast and are looking to hire a strong leader that can execute and scale up our team and operations.
How can you contribute?
Develop and oversee end-to-end operational processes of merchant acquisition and engagement
Implement data-driven approaches in solving key operational challenges
Hire and lead internal support teams (e.g., verification, fraud detection, customer service)
Apply continuous process improvement frameworks to drive efficiency in day-to-day operations
Develop and implement issue and bug escalation processes to support product development cycles
Contribute towards strategic direction of the company
What are we looking for?
Based in Indonesia
Strong leader and manager of teams, with clear and effective communication
Experience in developing and implementing operational processes for consumer / mass market digital tools
Excellent organisational skills, structured problem solving, strong understanding of data to drive decision making
Perform in high paced dynamic environments, such as technology start-ups or top-tier management consulting firms
Passionate about digitisation of warungs
Technology
Android Mobile Application. Business Intelligence Visualization Software (e.g., Tableau).
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