(Global FinTech) Mandarin HR Business Partner & Industrial Relations

About the Company:

Our client is a leading banking and digital finance platform in Southeast Asia that operates in 4 major countries: Indonesia, Philippines, Vietnam and Malaysia. Targeting an emerging market with an underserved but creditworthy and fast-growing consumer group, This Company currently provides users with digital banking, consumer credit, digital investment and insurance brokerage services, fulfilling financial needs for a wide range of customers.

Role Overview: We are seeking an experienced HR Business Partner (HRBP) with a strong background in industrial relations to join our team in Indonesia. The ideal candidate will possess fluency in English, with proficiency in Mandarin being a significant advantage. This role will be pivotal in driving HR strategies, managing industrial relations, and supporting our diverse workforce to achieve organizational goals. Key

Responsibilities:

• Collaborate with senior management to develop and implement HR strategies aligned with business objectives.
• Foster a positive work environment by addressing employee concerns, resolving conflicts, and promoting open communication.
• Manage industrial relations activities, including negotiations with unions, handling disputes, and ensuring compliance with labor laws and regulations.
• Support talent acquisition, onboarding, performance management, and succession planning to attract and retain top talent.
• Develop and update HR policies and procedures to ensure compliance with local and international regulations.
• Identify training needs and design development programs to enhance employee skills and career growth.
• Utilize HR data and analytics to provide insights and recommendations for improving HR processes and business outcomes.
• Work closely with global HR teams to ensure consistency and alignment of HR practices across regions.

Qualifications:

• Bachelor's degree in Human Resources, Industrial Relations, Business Administration, or related field.
• Minimum of 2 years of experience as an HR Business Partner, with a focus on industrial relations.
• In-depth knowledge of Indonesian labor laws and regulations.
• Fluency in English is mandatory; proficiency in Mandarin is a strong advantage.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
• Proven experience in conflict resolution, negotiation, and managing union relationships.
• Ability to work in a fast-paced, dynamic environment and handle multiple priorities.
• Strong analytical and problem-solving skills.