Deskripsi Pekerjaan - Sales Associate (Urgently Needed)
Job Description
Finding leads and conducting the necessary follow-up to meet sales quotas
Maintaining records, resolving client issues, and participating in any required training
Demonstration, promote and sell of products (Online & Offline)
Drive and achieve individual sales target in a team environment.
Provision of exemplary customer services ensuring high standards of performance in service excellence.
Proactive engagement to build a regular base of customers
Be proactive at investigating and identifying online retail activities trend, online innovations and revenue opportunities and share this knowledge with your line manager and other department
Act as primary point of contact for online and mail order customers, answering phone and email enquiries, resolving complaints and processing orders in an efficient and timely manner
Strategize, plan, and execute retention strategies, online-offline sales and feedback analytics reports-all profit orientated
Develop in-depth knowledge of the brand image and products Qualifications
Be detail-oriented with a strong work ethic
Computer proficiency
1-3 years of sales experience/promoter experience
Able to work retail hours
Customer focused, result oriented, independent, highly motivated and proactive
Good to have understanding of sales/marketing funnel but not a must
Excellent communication skills
Professional when dealing with customers and staff in person, over the phone or in writing
Able to work as a team
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