Client Partner Contract Manager

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Please visit our website: www.turnerandtownsend.com

The Client Partner Contract Manager shall be responsible for the administration, governance, and management of the contractual arrangements between Turner & Townsend and its supply chain partners. The role shall work hand-in-hand with the Client Partner PSC Manager, with both roles reporting to the Lead Client Partner Contract Manager, to safeguard compliance with Turner & Townsend's contractual obligations under the Head Contract and ensure these obligations are appropriately flowed down and administered through all supply chain agreements, including the Initial Subcontractors forming part of the Client Partner organisation.

The role holder shall assume responsibility for the administration of subcontracts, teaming agreements, collaboration agreements and other associated contractual arrangements on behalf of Turner & Townsend. The Client Partner Contract Manager shall support the integrated management of the commission, working collaboratively with the Finance, Resourcing and Commercial Leads to promote strong contractual performance, operational efficiency and effective supply chain management across the programme.

The role holder shall develop, maintain and administer the Client Partner Subcontractor Management Plan, ensuring the consistent application of integrated supply chain processes across the Client Partner organisation. The role will also provide a key interface with Turner & Townsend corporate functions including Legal, Governance, Finance and Executive Leadership to support the effective administration of contractual matters and actively manage Turner & Townsend's contractual and commercial risk exposure as the prime Consultant entity within the Client Partner structure.

Principal Responsibilities

• Oversee the day-to-day administration and management of all Client Partner supply chain agreements, including Initial Subcontractor agreements, teaming agreements, collaboration agreements and associated contractual instruments.
• Work collaboratively with the Client Partner PSC Manager to ensure Turner & Townsend's obligations under the Head Contract are fully understood, monitored and effectively flowed down to relevant supply chain partners.
• Support the Lead Client Partner Contract Manager in maintaining compliance with contractual requirements, governance arrangements and performance obligations throughout the supply chain.
• Develop, maintain and administer the Subcontractor Management Plan, ensuring integrated processes, controls and governance arrangements are consistently applied across the Client Partner organisation.
• Establish and implement robust subcontract administration processes, including:
  • Contract execution and onboarding
  • Obligation management
  • Performance management
  • Change management
  • Risk management
  • Record management
  • Contract close-out
• Monitor supply chain contractual compliance and performance, ensuring subcontractors fulfil their contractual obligations and deliver services in accordance with agreed requirements, KPIs and governance arrangements.
• Coordinate the administration of supply chain changes, variations, contractual notices, claims and other contractual matters in accordance with subcontract provisions and Client Partner governance requirements.
• Work closely with the Finance, Resourcing and Commercial Leads to support integrated contract management, resource planning, financial performance management and commercial reporting activities.
• Support the development and implementation of performance measurement frameworks and contractual reporting arrangements across the supply chain.
• Maintain contractual records and reporting systems to provide transparency and assurance regarding subcontractor performance, compliance and commercial position.
• Interface with Turner & Townsend corporate functions to ensure effective contractual administration and governance of the commission, including:
• • Legal
  • Governance
  • Finance
  • Risk
  • Executive Leadership
• Support the preparation of internal governance papers, approvals, reports and briefing materials relating to supply chain contractual arrangements.
• Identify, assess and proactively manage contractual, commercial and operational risks arising from supply chain activities and escalate matters where appropriate.
• Actively support the management of Turner & Townsend's risk exposure as the prime Consultant within the Client Partner structure, ensuring contractual protections are maintained and contractual obligations are demonstrably managed.
• Promote collaborative behaviours and strong working relationships between Turner & Townsend, the Client organisation and all subcontract partners to support successful programme delivery.
• Support dispute avoidance and, where required, the management and resolution of contractual disputes involving supply chain partners.
• Ensure all supply chain management activities are undertaken in accordance with Turner & Townsend policies, governance requirements and ethical standards.
• Ability to manage multiple subcontractors at a value of circa. EUR 100m

Experience

10+ years relevant experience in contract management, subcontract management, supply chain management or commercial management within complex infrastructure programmes.

Further demonstrated experience/knowledge of the following is required:

• Administration and management of complex subcontracting arrangements.
• Managing contractual flow-down obligations from prime contracts to supply chain partners.
• Development and implementation of subcontractor management frameworks and governance arrangements.
• Contract administration under consultancy and professional services contracts.
• Management of strategic supply chain partner relationships.
• Commercial and contractual risk management.
• Teaming agreements, joint delivery arrangements and collaborative contracting models.
• Contract performance management and KPI frameworks.
• Working with legal teams to administer and manage contractual matters.
• Managing contractual change, claims and dispute resolution processes.
• Developing successful commercial relationships that enhance programme performance and delivery outcomes.
• Working within complex stakeholder environments and integrated delivery organisations.

Skills

Additionally, the Client Partner Contract Manager shall be required to possess the following skills:

• Strong ability to manage supply chain and subcontractor relationships at executive and operational levels.
• Excellent contract administration and governance skills.
• Strong analytical and commercial awareness.
• Excellent written and verbal communication skills.
• Ability to work effectively across multidisciplinary teams.
• Strong stakeholder management and influencing skills.
• Ability to identify and manage contractual and commercial risk proactively.
• Ability to operate effectively within a complex, fast-paced programme environment.
• Strong organisational and record management capability.
• Ability to govern and drive outcomes to ensure high quality service delivery.
• Ability to balance commercial, contractual and collaborative objectives.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.