The starting salary is probably still the first thing you ask when discussing a potential job. But interestingly, it no longer stands as the most important factor in choosing careers for recent college graduates and mid-career professionals. Modern employees care about plenty of other conditions that impact how they pursue their career’s next steps. In its recent research, Glassdoor maintains that a company’s culture, internal career development opportunities, and effective senior leadership are still the keys to employee satisfaction for many countries.
In the Philippines, employers recognize that these factors are at the core of their success moving forward. In fact, 95% of respondents in a 2021 Willis Towers Watson survey of Philippine employers consider positive employee experience as top priority to achieve great productivity and efficiency, especially post-pandemic. So, if you’re interested in realizing a career built on fulfillment and success, understanding the makeup of happiness at work is very important.
How a company values its people
An organization’s overall culture shines through in many ways: employee engagement, management and communication styles, and even its recognition and rewards programs. Basically, a company that gives importance to how people feel about their job, environment, and professional relationships scores highly in employee job satisfaction every time. Corporate values like diversity and inclusion are fundamental in today’s world, and multinationals like TTEC Philippines (formerly TeleTech) prioritize these values by dedicating resources and effort into creating a welcoming workplace and gratifying TTEC careers.
Culture also reveals itself in how well organizations take care of their employees’ needs through company benefits. People who feel supported in all the necessary ways as an employee have much better motivation at work and are highly productive and focused.
A clear career path within the company
According to a 2021 report from Gallup, a US-based analytics firm, almost 90% of American millennials consider career growth as a very important goal. If a company can offer employees plenty of internal opportunities to move up the corporate ladder or level up their roles, they wouldn’t feel much need to search for outside options elsewhere.
Organizations that offer trainings and give out opportunities for their team to grow are just two of the many ways on how can employees feel appreciated and cared for. If an employee knows that the company is invested in their skill development and professional progress, they’ll dedicate themselves more to both their work and the organization.
TTEC Philippines, for example, believes in internal promotions as a key strategy in developing its next generation of leaders. TTEC careers are designed to have mobility and flexibility. A company that develops its own talent pool has high engagement and participation from employees which leads to greater productivity and motivation at work. People stuck working in firms with glass ceilings often deal with more frustrations, limited options to branch out their careers, and lower expectations which can affect effort. Being in a workplace with room to grow promotes employee development and enthusiasm.
Also, benefits such as health and wellness coverage and paid time off are a really great way to show that the company considers employees as their primary asset. Providing these benefits means they care about the well-being of their people. One of TTEC Philippines’ core values is to “live life passionately” which means they understand that their employees also have a life outside work and acknowledge the need to accommodate that part of their experience. That’s why TTEC Philippines encourages employees to make time for the things they love and are passionate about. This actually helps employees avoid experiencing burnout and maintain motivation at work. After all, a job is only part of who we are; it isn’t our whole identity.
Leaders who inspire
Internal job opportunities go hand in hand with employee empowerment and great management. Without mentors who guide and inspire you towards new goals, career mobility isn’t as achievable. Companies with leaders who set a culture of fairness, professional support, and constant development offer a truly amazing employee experience. It isn’t enough to just have corporate training and development infrastructure. You need managers who push employees to get out of their comfort zone while also providing a helping hand as they go through the growing pains that go with bigger responsibilities. The potential of careers for recent college graduates can only be maximized with nurturing leadership.
The best companies – like TTEC Philippines, which earned a Kincentric Best Employer Award just last year – have mentorship programs, training platforms, and learning and development plans for its workforce to bolster its employees’ professional development.
Key Takeaway
The employee experience affects job satisfaction and happiness at work and it truly goes beyond base salaries and bonuses. Companies that invest in their employees’ well-being, career development, and empowerment are ahead of the curve. Find employers with the right values and opportunities for you to attain real career fulfillment. Want to learn more about TTEC careers, and great culture? Click here for more details.
Photo by Brooke Cagle on Unsplash
