Job Description - Application Operations Engineer (1 year contract)
Opportunity to work in a Global Financial Institution
Strengthen your hands-on devops & automation experience
About Our Client
Our client is a globally established financial institution with a major technology hub in Asia. They play a critical role in supporting international banking operations through the development of in-house applications and enterprise-level digital initiatives. With strong regional integration and a forward-looking tech strategy, they continue to enhance operational efficiency and drive innovation across global markets.
Job Description
Key Responsibilities:
Support day-to-day production stability by managing incidents, changes, and service requests in line with internal standards and SLAs
Provide hands-on technical support and troubleshooting for in-house banking applications, ensuring timely and effective issue resolution
Collaborate closely with global teams across IT and business lines to maintain high service quality and operational excellence
Drive continuous improvement through automation, monitoring, and process optimization to enhance system reliability and efficiency
Contribute to DevOps initiatives by implementing CI/CD pipelines and bridging collaboration between development and operations teams
Participate in major operational activities such as DRP tests, migrations, and release management to ensure seamless execution
Work in rotational shifts and on-call schedules to support global operations while promoting knowledge sharing and team learning
The Successful Applicant
A successful candidate should have:
At least 3 years of experience in production support, infrastructure support, or software development roles
Strong technical background in UNIX environments and scripting languages such as Python or PowerShell
Hands-on experience with tools like Ansible, GitLab, Azure DevOps, Docker, or Kubernetes
Familiarity with task scheduling tools (e.g., Control-M) and understanding of IT ecosystems and application architectures
Knowledge of CI/CD pipelines, ITIL, Agile, and Lean practices; experience with observability tools such as Grafana or Dynatrace is an advantage
Excellent analytical, troubleshooting, and problem-solving abilities
Proactive, curious, and collaborative team player with a growth mindset and drive for continuous improvement
What's on Offer
Opportunity to work in a global banking environment with exposure to international operations
Be part of a key IT hub driving digital and DevOps transformation
Hands-on experience with modern tools and automation technologies
Continuous learning and career growth through collaboration and innovation
Competitive salary and benefits, including shift and on-call allowances
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