Working with development teams for take-on and training of new services or significant upgrades.
Providing support for Audits (internal and external).
Stakeholder management, working closely with Business and Operations partners to understand KPI metrics to measure service stability to prioritize defect fixes and enhancements
What you'll need to succeed
5+ years of relevant IT experience (Production Support, ITIL, Release Support, Technical Implementations, or equivalent)
Demonstrate flexibility, navigate ambiguity, and quickly establish credibility among technical peers
Excellent written and verbal communication skills (English)
Proven knowledge in some or all of the following: Java/J2EE - Core Java, JDBC, EJB, & Java Web Services & Experience in Server-side technologies - SOAP/Restful services, XML/XSLT, XML, JDBC, AOP, MQ Micro Services & MuleSoft.
Actively engage and lead production support issues/incidents. Takes ownership of escalations and perform trouble shooting, analysis, research and resolution.
Support of on-call rotation for off-hours and weekend support as needed
What you'll get in return
Challenging yet fulfilling career with an equal opportunity employer.
Various opportunities to learn and upgrade your skill sets
Competitive remuneration package and benefits
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion. Referrals are welcome. Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D
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