Business Analyst (Cards & Collection)

We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world ‘s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our client's business.

ABOUT THE JOB

You will play a key role in building trusted client relationships through high quality deliverables and leveraging our industry expertise. Our consultants are our greatest asset, and we show this by providing a comprehensive training and mentoring program to equip you to become a skilled consultant.

1. You will bring extensive experience of automating manual processes, diagnosing existing inefficiencies and proposing innovative solutions based on specific needs.
2. Ability to translate high-level requirements into detailed documentation within the organizations context.
3. Ability to evaluate and analyse existing business processes and uncover areas for improvement
4. Ensure that user stories have sufficient details so that developers can estimate and work with them.

ABOUT YOU

1. Degree holder
2. At least 5 years of relevant experience as a Business Analyst in Cards, Collections and Payments domain with extensive experience in Cards Fraud domain – 3DS, Cards Fraud Detection, prevention and customer management.
3. Experience with Card Fraud Management platforms with AI/ML models, rules management and case management capabilities.
4. Excellent communication and stakeholder management skills with the ability to influence senior leaders
5. Team player with a strong ability to drive risk initiatives across business functions

Why us:

1. Attractive fringe benefits and salary structures in line with the market
2. Modern and central office space with good public transport connections
3. Can-do mentality and one-spirit culture
4. Varied events and employee initiatives

Your documents to start the process:

1. Resume
2. Job references
3. Qualifications (bachelor/ master diploma, etc.) with certificate of grades
4. Motivation letter: Why Synpulse? Why you? Why this function?
5. Recommendation letters (optional)

Do you approach your tasks with commitment and enjoyment and are you convinced that teamwork achieves better results than working alone? Are you proactive and willing to go the extra mile for your clients? Are you motivated not only to design solutions but also to implement them? As a flexible and goal-oriented person, you will quickly assume entrepreneurial responsibility with us.

Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at

http://synpulse.com/