Channel Program Support

• Partner Portal & Program Administration
• Partner Audits & Program Analysis
• Activity Scheduling & Enablement Coordination

Role Summary

Support the governance, operational delivery, and data integrity of regional Business and Education channel partner programs across Australia, New Zealand, and South Asia (ANZSA). This role delivers operational project management, portal administration, partner capability audits, and calendar coordination - ensuring regional partner initiatives, compliance tracking, and enablement schedules run smoothly and efficiently.

Key Responsibilities

1. Partner Portal & Program Administration

• Partner portal management: Upload, organize, and maintain partner business plans, contracts, and proof-of-execution (PoE) documentation within partner portal
• Incentive & Program Setup: Support the operational setup, tracking, and maintenance of regional programs within partner portal.
• Compliance Tracking: Input and audit compliance records across partner tiers, certification milestones, and contract renewals; flag discrepancies for remediation.

2. Partner Audits & Program Analysis

• Digital & Web Audits: Conduct structured audits of partner websites to assess company's branding compliance, product positioning, digital customer experience, and online B2B capabilities.
• Data Extraction: Review partner submissions to extract and document key business intelligence (e.g. organizational charts, dedicated sales/technical headcount, coverage models).
• Capability Benchmarking: Track and report on partner capability gaps across SMB, Enterprise, and Education segments to inform future program design.

3. Activity Scheduling & Enablement Coordination

• Master Activity Calendar: Build and actively manage a centralized calendar tracking partner submission deadlines, training sessions, governance reviews, and renewal cycles.
• Enablement Logistics: Coordinate end-to-end partner training operations-aligning schedule dates, issuing partner invitations, tracking attendee registrations, and coordinating session logistics with internal trainers.

4. Governance, Communications & Stakeholder Alignment

• Documentation Maintenance: Maintain regional playbooks, terms & conditions, guidelines, and program communications templates.
• Operational Reporting: Compile recurring status updates on partner compliance, submission rates, and training completion metrics for regional program leadership.
• Cross-Functional Support: Liaise between Channel Program Managers, Field Sales teams, and external partner contacts to resolve operational queries.

Skills required

• Strong attention to detail with experience in project management, process management, and administrative management with meticulous attention to detail
• Solid understanding of B2B channel business models (distributors, resellers, partner tiers, incentive structures)
• Strong analytical skills and attention to detail, with the ability to present information clearly.
• Clear written and verbal communication skills, with an ability to tailor outputs to different audiences.
• Ability to work independently while proactively seeking guidance when needed.
• Collaborative and adaptable working style with a willingness to learn.
• Strong organisational skills and ability to manage multiple workstreams.
• Advanced proficiency in spreadsheet tools (Excel/Numbers) and presentation tools
• Interest or background in leveraging AI productivity tools to streamline workflows is an advantage.

Education & Experience

• BS or equivalent degree in a discipline related to the role, with 2-5 years of relevant experience.

We regret to inform that only shortlisted candidate will be notified.
EA Reg No: R25145980, Bibi Fatima
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544